GeM Aadhaar-Mobile OTP & Udyam Mismatch Error Solution: Complete 2026 e-KYC Troubleshooting Guide
Direct Answer: GeM portal par Primary Seller registration aur profile update ke dauran aane wale 90% errors Aadhaar-PAN Name Mismatch ya UIDAI Mobile Number Discrepancy ki wajah se hote hain. Is samasya ko theek karne ke liye 3 golden steps hain: (1) Ensure karein ki PAN card par spelling aur Aadhaar card par spelling 100% exact match karti ho (including initials and spacing), (2) UIDAI portal par active mobile number linked ho jisme DND/SMS blocking na ho, aur (3) Udyam update karne ke baad National Database sync ke liye minimum 24–48 working hours ka wait karein.
⚡ At a Glance: Common e-KYC Registration Errors & Fixes
| Error Message on GeM | Root Cause | Instant Fix Action |
|---|---|---|
| "Aadhaar Validation Failed" | Name / Date of Birth mismatch with ITD PAN | Match PAN name exactly with Aadhaar XML |
| "OTP Not Received on Mobile" | Number changed in UIDAI / SMS Gateway queue | Use UIDAI mAadhaar app / Retry after 5 mins |
| "Udyam Details Not Matching" | Organization Type / PAN differing in Udyam | Update Udyam portal & wait 24–48 hours |
| "User Already Exists with Aadhaar" | Aadhaar already linked to another GeM account | Use Forgot Password or Role Transfer |
| "Director / Partner KYC Incomplete" | Company DIN / MCA database mismatch | Verify MCA V3 portal director details |
🔧 Step-by-Step Fixes for Top 3 Registration Errors
Error 1: "Aadhaar Name Mismatch with Income Tax PAN"
- Reason: GeM registration system Income Tax Department (ITD) aur UIDAI ke database ko real-time cross check karta hai. Agar PAN par "S. K. Verma" aur Aadhaar par "Sunil Kumar Verma" likha hai, toh system validation reject kar dega.
- Solution:
- eportal.incometax.gov.in par jaayein aur check karein ki Aadhaar-PAN link status ACTIVE hai ya nahi.
- GeM form me wahi spelling daalein jo PAN card par officially registered hai.
Error 2: "Udyam Details Mismatch on Profile Verification"
- Reason: GeM par company type "Private Limited" select kiya gaya hai jabki Udyam me "Proprietorship" registered hai.
- Solution:
- Apne Udyam certificate ka Section 3 (Type of Enterprise) aur Section 4 (Major Activity) check karein.
- GeM profile me exact wahi Enterprise Constitution select karein.
- Edit karne ke baad "Fetch from MSME" button dabayein.
Error 3: "Aadhaar Linked Mobile Number Par OTP Nahi Aa Raha"
- Reason: UIDAI database me purana number register reh gaya hai.
- Solution:
- myaadhaar.uidai.gov.in par jakar "Verify Email / Mobile Number" tool se check karein ki kaunsa number active hai.
- Agar number badalna hai toh nearest Aadhaar Seva Kendra par biometric update karwayein.
[Check Aadhaar-PAN Link] ➔ [Match Spacing & Initials] ➔ [Update Udyam NIC Codes] ➔ [100% e-KYC Success]
