GeM seller account me log in karte waqt credentials misplace hone par portal access interrupt ho jata hai.
Answer Capsule
In one line: GeM account access is recovered using the Forgot Password or Forgot User ID features via registered mobile and email OTP authentication.
What matters: Password resets require User ID and OTP; User ID recovery relies on tax/registration details; registered contact updates require helpdesk documentation if access is lost.
What can change: Exact portal UI labels, recovery screens, and lockout timers may change with portal software updates.
Important Compliance Disclaimer
SahayakAI is an independent, private technology platform. We are not affiliated with, authorized, or officially connected with GeM or the Government of India. Official portal is https://gem.gov.in.
1. Account Recovery Workflow Options
Option 1: Password Reset -> Use "Forgot Password" + User ID + OTP.
Option 2: User ID Recovery -> Use "Forgot User ID" + PAN / GSTIN.
Option 3: Mobile/Email Unreachable -> Submit Helpdesk Request with Organization Authorization Documents.
