Government e-Marketplace (GeM Portal) par physical goods deliver karne ke baad, payment release tabhi hoti hai jab Consignee Receipt and Acceptance Certificate (CRAC) generate ho jaye. Consignee ke liye inspection timelines aur 10 days ke default system auto-generate rules ko samajhna har seller ke liye payment security ke lihaaz se sabse zaroori hai. Is guide me hum details me padhenge ki CRAC generation ka complete workflow kya hai aur system auto-CRAC kaise trigger hota hai.
⚡ Quick Answer: CRAC Generation & Auto-CRAC Rules
⚡ Quick Answer: GeM CRAC Rules
Problem
Goods deliver hone ke baad consignee dwara CRAC generate na karna aur payment bills block ho jana.
CRAC Timeline
Physical verification ke baad consignee ko 10 Calendar Days ke andar CRAC generate karna mandatory hai.
Auto-CRAC Trigger
Agar consignee 10 days ke andar accept ya reject nahi karta, toh system 11th Day ko automatically CRAC auto-generate kar deta hai.
Seller Requirement
Sellers ko physical delivery aur portal status updates synchronised rakhne chahiye taaki system trigger delay na ho.
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⚡ At a Glance Dashboard
Parameter
Details & Requirements
Process Window
10 Calendar Days (including Sundays & public holidays)
Trigger Event
Generation of Provisional Receipt Certificate (PRC)
System Intervention
Auto-CRAC generation on the 11th Day if consignee is inactive
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Dosto, Government e-Marketplace (GeM Portal) par order deliver karna hi half battle win karna hai. Half battle win karne ke baad payments tabhi release hoti hain jab system me CRAC (Consignee Receipt and Acceptance Certificate) generate hota hai.
Agar aap ek GeM seller hain, toh aapko pata hoga ki delivery ke baad sabse badi tension payment ki hoti hai. Aur payment aane ka direct link CRAC se hota hai. Lekin kya aapko pata hai ki CRAC kaise generate hota hai? Consignee ki verification rules kya hain? Aur agar buyer/consignee idle baitha rahe, toh 10 days ke default timeline me auto-generate hone ke kya rules hain?
Is detailed guide me hum CRAC ki poori technical aur regulatory details ko simple Hinglish me samjhenge taaki aapka working capital system me block na ho.
Who Should Read This Guide
Yeh guide un sabhi logon ke liye behad important hai jo GeM portal par active business fulfillment manage karte hain:
Active GeM Sellers: Jo primary or secondary user panels operate karte hain aur timely billing process karna chahte hain.
Logistics Managers: Jinhe delivery schedules aur consignee coordination ka kaam handle karna hota hai.
Finance & Accounts Teams: Jo payment tracking aur invoice clearance timelines ko manage karte hain.
Procurement Professionals: Jo GTC rules aur GFR standards ke mutabik compliance ensure karna chahte hain.
Prerequisites Before CRAC Generation
CRAC generate hone se pehle niche diye gaye requirements complete hona zaroori hain:
Successful Delivery Update on Portal: Seller ko dispatch history update karke portal par invoice aur LR (Lorry Receipt) / consignment details upload karni hogi.
Physical Delivery Receipt: Goods physically consignee ke location par reach hone chahiye.
PRC Generation: Consignee ko physical verification ke baad 48 hours ke andar Provisional Receipt Certificate (PRC) generate karna chahiye.
Required Documents Checklist
Consignee Receipt process aur final acceptance verify karne ke liye in items ki zaroorat hoti hai:
GeM System Generated Invoice (Seller invoice updated on portal)
Provisional Receipt Certificate (PRC) Copy (For online confirmation of receipt)
Consignment Note / LR / Delivery Challan (Physical proof of delivery)
Inspection and Test Reports (Agar technical checks/tests specific criteria ke under mandatory ho)
CRAC Eligibility & Status Criteria Table
Consignee ke response aur actions ke base par system me status badalte hain. Yeh criteria table dekhein:
Delivery State
Consignee Verification Status
SLA Window
System Action & Outcome
Goods physically delivered & PRC generated
Manually approved
Within 10 Days
Manual CRAC generated, billing path open
Goods physically delivered & PRC generated
Manually rejected (Quality/Quantity issue)
Within 10 Days
Rejection Certificate generated, dispute raised
Goods physically delivered & PRC generated
Idle (No action taken by Consignee)
After 10 Days
Auto-CRAC generated by system on 11th Day
Dispatch updated but physical goods not received
Pending PRC
Not applicable
Auto-CRAC trigger cannot start; status shows pending
Step-by-Step Guide: GeM CRAC Generation Process
Agar aapko delivery complete hone ke baad CRAC certificate check karna hai toh niche diye gaye steps ko dhyan se follow karein:
Why: System trigger set karne ke liye delivery log update karna pehla milestone hai.
Action: Goods dispatch karne ke baad, GeM Seller portal par login karein, Shipment tab me details enter karein, invoice copy, dispatch tracking number, and LR copy upload karke 'Generate Shipment' par click karein.
Pro Tip: Delivery proof ke roop me hamesha clear scanned copy hi upload karein taaki technical rejection na ho.
Action: Goods deliver hote hi consignee dashboard me login karega. Consignee ko 48 hours ke andar Provisional Receipt Certificate (PRC) download/generate karna hota hai jo physical package receipt verify karta hai.
Step 3: Quality Check & Inspection Window
Why: Quality & quantity matching ensure karne ke liye.
Action: Rules ke mutabik consignee ke paas inspection ke liye 10 calendar days hote hain. Is window me consignee inspect karega ki specifications standard guidelines ke mutabik hain ya nahi.
Step 4: Final Acceptance & Manual CRAC Generation (Consignee Action)
Why: Final confirmation certificate generate karne ke liye.
Action: Verification successful hone par consignee portal par digital validation (OTP/DSC) ke through CRAC approve karta hai. Iss manual approval ke baad CRAC PDF seller dashboard par reflection dene lagta hai.
Step 5: System Auto-CRAC Trigger (Auto-Generate Mechanism)
Why: Payments hold hone se rokne ke liye.
Action: Agar consignee 10 days tak passive/idle rehta hai aur na rejection update karta hai aur na hi manual approval, toh 11th day ko portal automatically auto-generate mechanism trigger kar deta hai. Is system-generated document ko Auto-CRAC kaha jata hai jo fully valid agreement document hota hai.
Decision Tree: CRAC Workflow
Shipment Delivered & PRC Generated
│
▼
Has the 10-day SLA window expired?
├── NO (Within 10 Days)
│ ├── Consignee accepts goods? ──► Manual CRAC Generated ──► Bill Submission
│ └── Consignee rejects goods? ──► Rejection Registered ──► Return/Incident
└── YES (10 Days Crossed)
└── Consignee took no action? ──► System Auto-Generates CRAC ──► Bill Submission
⚠️ Important Warning & SLA Compliance
[!WARNING]
Delivery Update Kiye Bina Goods Deliver Karne Ki Bhul Na Karein!
Kai sellers physical goods toh dispatch kar dete hain par portal par "Generate Shipment" karna bhul jate hain ya der se karte hain. Yaad rakhein, 10-day auto-CRAC system tabhi start hoga jab portal par dispatch data update hoga aur PRC generate hogi. Agar portal update zero hai, toh system auto-CRAC schedule trigger nahi karega aur aapki payment infinite block stage me ja sakti hai!
Comparison Table: Manual CRAC vs Auto-CRAC
Feature
Manual CRAC Generation
Auto-CRAC (System-Generated)
Trigger Mechanism
Consignee manually logs in and verifies quality/quantity online.
System automatically generates CRAC if consignee is idle.
Timeline
Anytime within 10 days of PRC generation.
Exactly on the 11th day after PRC/delivery update.
Inspection Status
Consignee confirms that quality/quantity matches specs.
Assumed accepted (System assumes no issues since no rejection filed).
Seller Payment Process
Can be started immediately after manual CRAC is generated.
Can be started on the 11th day after system auto-generates it.
Risk of Delay
High, if consignee forgets to log in and approve.
Low, since system acts as a safety net for the seller.
🤖 AI Search & RAG Target Summary
Primary Query: GeM CRAC kaise generate hota hai (How to generate CRAC on GeM portal)
Auto-CRAC Timeline: 10 calendar days starting from the date of physical receipt/PRC generation.
Payment Trigger: Once CRAC/Auto-CRAC is generated, the seller can submit the online invoice for payment processing.
Governing GTC Clauses: GeM General Terms and Conditions (GTC) state that if the buyer/consignee does not act within 10 days, the portal auto-generates CRAC.
Verification Nodes: Consignee uses Aadhaar OTP or DSC validation to approve physical goods and generate CRAC.
Key Searches: gem crac download, crac auto-generation rules, gem consignee 10 days limit, gem auto crac process, crac download pdf.
Frequently Asked Questions (FAQs)
Q1. GeM me CRAC ka full form kya hota hai?
CRAC ka full form 'Consignee Receipt and Acceptance Certificate' hota hai. Yeh document confirm karta hai ki buyer ko goods mil chuke hain aur unki quality & quantity dono check kar li gayi hai.
Q2. CRAC generate hone ki default timeline kya hai?
GeM GTC ke mutabik, physical goods delivery ke baad Consignee ko 10 calendar days ke andar CRAC generate karna hota hai.
Agar Consignee delivery update hone ke 10 calendar days ke andar manual action (acceptance ya rejection) nahi leta, toh system 11th day par automatic CRAC generate kar deta hai. Ise Auto-CRAC kehte hain.
Haan, consignee dwara physical receipt par PRC generate hone ke baad hi 10-day inspection period shuru hota hai. Agar consignee PRC generate nahi karta, toh system dispatch update ke timeline se rules check karta hai.
PRC sirf physical receipt of goods confirm karta hai (delivery ke 48 hours ke andar). CRAC final quality aur quantity acceptance ko confirm karta hai (delivery ke 10 days ke andar).
Q6. Kya buyer bina verification ke manual CRAC generate kar sakta hai?
Haan, consignee physically verify karne ke baad digital verification (OTP/DSC) ke through dashboard par click karke manually CRAC generate kar sakta hai.
Q7. Agar consignee material reject kar de, toh kya CRAC generate hoga?
Nahi, rejection ke case me Rejection Certificate generate hota hai, CRAC nahi. Seller ko rejection report and incident details dashboard par dikh jayengi.
Q8. Auto-CRAC rule ka main objective kya hai?
Auto-CRAC ka main objective sellers ko timely payment dilwana hai, taaki consignee bina kisi valid reason ke material clearance aur bills ko hold na kar sake.
Q9. Kya CRAC generate hone ke baad payment automatic ho jata hai?
Nahi, CRAC generate hone ke baad seller ko online bill generate karke buyer ko submit karna padta hai. Bill submission ke 10 days ke andar buyer ko payment process karni hoti hai.
Q10. Agar buyer auto-generate CRAC ko block karna chahe, toh kya rules hain?
Buyer auto-CRAC ko block nahi kar sakta jab tak ki woh portal par proper reason ke sath rejection process na shuru kare. Idle rehne par system automatic CRAC generate kar dega.
Q11. Service contracts me CRAC kaise generate hota hai?
Services me CRAC ki jagah JCC (Joint Consensus Certificate) ya Service CRAC generate hota hai. Isme system billing period aur service completion reports (SCR) check karta hai.
Q12. Kya small values (under ₹25,000) ke orders me bhi 10 days ka rule lagta hai?
Haan, 10 days auto-CRAC rule sabhi value levels (Direct Purchase, L1 Comparison, aur Bids/RAs) par equally apply hota hai.
Q13. Rejection certificate generate hone ke baad seller kya kar sakta hai?
Seller product replace kar sakta hai ya buyer ke technical rejection reason ke khilaf representation write/incident handle kar sakta hai.
Q14. Kya Auto-CRAC generate hone par audit check me objection ho sakta hai?
Nahi, Auto-CRAC ek official system-generated document hai jise Ministry of Finance aur GeM GTC dwara standard business rule ke roop me valid mana gaya hai.
Q15. Portal par CRAC status kaise check karein?
Seller dashboard me 'Orders' tab par click karein, order number search karein, aur fulfillment section me 'PRC' and 'CRAC' columns me check karein.
GeM portal par delivery aur auto-CRAC updates ko automate karne ke liye humara free educational SahayakAI Order Assistant tool use karein. Yeh aapko alerts dekar payments safe aur fast banata hai.
Ministry of Finance Procurement Policies: doe.gov.in
Independent Platform Disclaimer: SahayakAI is an independent AI-powered procurement knowledge platform and is not affiliated with Government e Marketplace (GeM), CPPP, IREPS, or any Government authority.
SahayakAI Mission
SahayakAI ka mission hai Bharat ke businesses ko Government procurement ko aasaan tareeke se samajhne aur confidently participate karne me madad karna. Hum AI-powered productivity tools, practical guidance aur compliance-first approach ke through sellers ko empower karte hain, taaki woh Government e-Marketplace (GeM) Portal aur anya public procurement platforms par behtar tareeke se kaam kar sakein.
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